Legal
Privacy Policy
Last updated September 27, 2026
Who we are
This policy explains how Capture Screen (www.capturescreen.app) handles personal information when you use the website, create an account, buy a plan, or download the desktop app. Questions can go to support@capturescreen.app.
Screenshots and recordings
Capture happens on your computer. Screenshots, recordings, and privacy-blur regions are not uploaded to Capture Screen as part of normal use. You decide what you export or share. The privacy blur tools in the app are there so you can hide sensitive on-screen information before you send a capture to someone else.
Information we collect
Depending on how you use the site, we collect:
- Account data. Email address and a password if you sign up with email. If you continue with Google, we receive the profile details Google shares for sign-in, such as your name and email.
- License and device data. Plan, billing period, license key hint, how many devices are activated, and related license records so we can enforce the device limit on your plan.
- Billing data. Payment status, amount, currency, plan, and invoice details. Card and bank details are handled by Razorpay. We do not store your full card number.
- API keys. License secrets are stored encrypted so the desktop app and API can verify a subscription.
- Messages. If you email us, we keep the correspondence needed to answer you. Payment receipts are sent to the email on your account.
- Site preferences. Your browser stores the signed-in session and the pricing region you last selected. Those values stay in local storage on your device.
How we use it
We use this information to:
- create and secure your account
- provide downloads, licenses, device limits, and API keys
- take payment, send invoices, and process refund requests
- respond to support email
- keep the site and billing systems working and prevent abuse
We do not sell personal information. We do not use advertising pixels or build behavior profiles for ads.
Who we share it with
We share data only with services that run the product:
- Supabase for accounts and the database that stores licenses, devices, and payment records
- Razorpay for checkout and subscription payments
- Resend for transactional email such as payment receipts
- Google when you choose Google sign-in
We may also disclose information if the law requires it, or to protect Capture Screen, our users, or the public from harm or fraud.
How long we keep it
Account, license, and billing records are kept while your account is active and for as long as we need them for invoices, refunds, and legal obligations. You can ask us to delete your account. We may retain payment records where tax or accounting rules require it.
Security
Passwords are handled by our authentication provider and are not stored in plain text by the website. License secrets are encrypted at rest. No method of transmission or storage is perfectly secure, so please use a unique password and keep license keys private.
Your choices
You can update your password from the account flow, download invoices from billing, and stop using Google sign-in by relying on email and password instead. To ask for access, correction, or deletion of your account data, email support@capturescreen.app.
Clearing site data in your browser removes the saved pricing region and the local sign-in session.
Children
Capture Screen is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has given us account data, contact us and we will delete it.
International transfers
Our providers may process data in countries other than yours. We use them to operate accounts, payments, and email as described above.
Changes
We may update this policy. The date at the top of this page is the latest revision. Material changes will be posted here. The Terms and Conditions explain the rules for using the product.